However, as the rise of digital peer-to-peer services overlooks nowadays, it’s a given that you would question the trust, safety, and robustness of such websites before your booking.
What is Get My Boat?
Get My Boat is the world’s largest boat rental & water experience service. Established in 2013, the platform links boat owners and people wanting to rent boats, yachts, or other watercraft for things like:
- Leisure trips
- Fishing excursions
- Parties
- Watersport activities
The platform works like Airbnb but for boats. Boat owners list their boats and set their prices, and renters can reserve sailings directly through the website or app. Get My Boat launched worldwide with over 184 countries participating in boat rentals.
Is Get My Boat Legit? Company Background and Reputation
Background of Get My Boat and Its Reputation If you want to figure out whether Get My Boat is legit, go back to its history and reputation. Then, the company has been around for over a decade, and that alone gives it a bit of credibility. It’s also a sign that the companies that have been operating successfully for such long periods are generally a lot more trustworthy.
- Key Trust Indicators
- Established in 2013
- Active in 184+ countries
- Over 150,000 boat listings
- Verified boat operator partnerships
The service has also been awarded numerous industry accolades, solidifying its legitimacy.
How Does Get My Boat Work?
Examining the inner workings of Get My Boat will enable users to assess the service’s legitimacy.
- Boat Owners List Their Boats: After creating a profile, owners can upload pictures of their boats and write detailed descriptions.
- Verification Process: Certain boat owners and their licenses are verified by Get My Boat before they can offer their vessels.
- Usage: Renters can search for and find boats using a filtering process.
- Payment System: All payments are securely processed through the Get My Boat platform (no cash transaction).
- Reviews and Ratings: After completing a trip, owners and renters can leave reviews and ratings, which can help future users decide.
- This peer-to-peer: model promotes transparency and enables users to make informed decisions based on past experiences.
Customer Reviews and Ratings
One of the most significant factors in the authentication of a platform as legit is discovered through customer reviews.
Positive Reviews
Many of those who regularly use Get My Boat list the following as key benefits:
- Easy-to-use platform
- Wide range of boat options
- Secure payment process
- Professional customer service
- Reliable boat owners
Negative Reviews
However, no matter what platform you’re using no one is immune from getting bad reviews on Get My Boat. Among the common denouncements are:
- High service fees
- Cancellations by boat owners
- Delays in refunds
- Lack of choice in customer support in some areas
Not only are the good reviews greater than the bad ones, which is a huge indicator of legitimacy there are a lot of reviews reported to be positive.
Payment Security and Refund Policy
The payment security checks are one of the most important factors when wondering if getting my boat is legit.
All transactions are processed using Stripe, which is a leading international payment gateway. All payments are secure and encrypted.
Refund Policy
Get My Boat also has a cancellation and refund policy that protects both renters and boat owners:
- 100% refunds for cancellations within 24 hours of booking
- Partial refunds if canceled closer to the trip date
- Enjoy Our Non-Refundable Bookings For Bookings 45 Days In Advance
- This indicates that the company has a vested interest in financially securing its users.
Boat Owner Verification Process
So, the owner verification is another key trust signal.
Get My Boat performs background checks on certain boat owners, including:
- Boat registration
- Insurance documents
- Operator licenses
All owners are not verified, but listings displaying the “Verified Owner” badge mean that the owner has passed extra security checks.
Customer Support and Communication
Customer support is a priority for all legitimate platforms. Get My Boat has several options for customer service, such as:
- Live chat
- Phone support
But one of the main users’ complaints is the late response of customer support especially in peak seasons.
Common Scams and How to Avoid Them
Get My Boat is a legitimate platform, but scammers can still infiltrate it, so use caution when communicating with boat owners. Here’s how to avoid them:
- The only book on the Get My Boat site or app
- Never give direct payments outside the platform
- Check previous reviews before you book
- Check for verified owners
- Use the platform for ALL communication
- Potentially set listings on those whose owners never verified their descriptions.
Pros and Cons of Get My Boat
Pros
- Global coverage
- User-friendly app and website
- Secure payment system
- Variety of boat options
- Verified owners available
Cons
- High service fees
- Limited customer support
- Cancellation issues
Conclusion
Get My Boat Rent boats around the world with a real, safe, and secure platform. Although it does have some cons such as expensive service fees and slow customer service response times, the overall customer experience is still a positive one.
If you’re thinking about booking a boat trip, Get My Boat can be a safe and fun option though only if you take the right steps to protect yourself against potential scams. Users can read customer reviews and verify boat owners to utilize Get My Boat to enjoy their water activities confidently.
