Apex Legends is a battle royale videogame, where players try to be the last one standing. This game is something that a lot of people enjoy playing with their friends around the world on the internet.
However, If players attempt to log in, they may encounter a big problem. They see an error message that reads, “Could not connect to EA servers.” Which can be hugely frustrating as that prevents them from playing the game.
What is Apex Legends?
Apex Legends is a free-to-play battle royale game where players compete in squads to be the last ones standing. You will also require an internet connection to play the game as it runs on EA servers.
The game, too, requires you to connect, and if you fail to connect to the EA servers, you won’t be able to even start the game. There are many reasons this might happen.
Why Can’t You Connect to EA Servers?
That’s because there might be any number of reasons you can’t connect.
- EA Servers Are Down At times, the game servers go down temporarily.
- Slow Internet Connection If the internet is too slow, the game may not be connected.
- Game Not Updated If your game is not updated from time to time by the developers, it may not function properly.
- There’s a Problem with Your Account Your EA account might have a problem, and the game won’t allow you to play.
- Too Many Players Online Sometimes too many people try to play at once and the servers can get too crowded.
Check if EA Servers Are Down
Check if EA servers are up and running Before anything else you need to check if the EA servers are up and running. There are instances when the issue is not with your game or the Internet but with the EA servers.
You can check this by:
- Visit the EA Help website (help.ea.com).
- Keep looking at Apex Legends’ official Twitter page for updates
- Checking sites like Downdetector to find out if other players are experiencing the same issue
- If the servers are down, you just have to wait for EA to fix the problem.
Check Your Internet Connection
If the EA servers appear to be functioning, your Internet could be out. Here’s what you can do:
- Power Cycle Your Wi-Fi Router – Switch off your router, wait for a minute, and switch it back on.
- Approach the Wi-Fi Router – If your Wi-Fi signal is weak, approach it to increase its strength.
- Use a Wired Connection – Use an Ethernet cable and try to connect your device directly to the internet, if that’s possible.
- Turn Off Other Devices – If there are too many devices using the internet at once, you might experience lag or disconnection.
If it is too slow, you may have to contact your internet provider to get a speedier connection.
Update Your Game
The game can be a bit out of date, which is why sometimes you cannot connect to Apex Legends. Bug fixes and optimization for the game/gameplay.
To update your game:
- Visit the game store (Steam, Origin, PlayStation Store, Xbox Store, etc.)
- Verify if an update is available.
- Download and install its update if one is available
- Please update the game and restart the game to see if you can play again.
Restart Your Device
Rebooting your PC, PlayStation, Xbox or Nintendo Switch may resolve the connection problem. When you restart, your system is fresh, and the game might start working again.
To restart your device:
- Turn it off completely
- Wait for a few seconds
- Turn it back on
- Launch Apex Legends and attempt to connect again
- Restart your device Sometimes, a simple restart does the trick!
Check Your EA Account
If there is a problem with your account, you may not be able to play. Check if:
- You have entered the right login credential
- Your EA account is valid and not suspended
- Your account has been properly linked to your gaming platform (PlayStation, Xbox, or PC)
- You can go to EA’s site to check your account and rectify any problems.
Clear Game Cache
- To clear the cache on PC (Steam/Origin):
- Game cache files are essential for making sure Apex Legends runs smoothly, but they can also get broken. Often, clearing the cache may solve connection issues.
Close the game
- Press Windows + R to open the Run box
- Make sure you are in the Game Library and press the Windows Key + R to bring up the Run menu type %ProgramData%/Origin and hit the enter key.
- Delete everything else except for the Local Content folder.
- Try playing again after restarting your PC
- For PlayStation and Xbox, the console typically clears the cache on restart.
Reinstall Apex Legends
If nothing else works, try reinstalling the game.
To do this:
- Uninstall Apex Legends from your PC, PlayStation, or Xbox
- Restart your device
- Download and install the game again from the store
This gives you a fresh game installation, which can fix connection issues.
Change Your DNS Settings
Changing your DNS settings may give you a better internet connection sometimes.
To do this on PC:
- Open Network Settings
- Select Change Adapter Options
- Select your connection and right-click to access Properties
- Click on Internet Protocol Version 4 (TCP/IPv4)
- Select Use the following DNS server addresses
- For Preferred DNS enter 8.8.8.8 And 8.8.4.4 for Alternate DNS (Google’s DNS)
- Click OK and restart your PC
On PlayStation and Xbox, DNS settings are located in the network settings menu.
Contact EA Support
If you still can’t get connected, you may want to contact EA Support for assistance.
You can contact them by:
- To visit the EA Help website (help.ea.com)
- Submitting a support ticket
- Reporting where there are problems with Apex Legends
- They can check if your account or game has any special issues.
Conclusion
The EA server error in Apex Legends can be very bad. There are, however, a lot of ways to fix it. Check if EA servers are Down If they are working fine, then restart your internet, update your game, or change your network settings. If none of this works, you’ll have to reach out to EA support.
